Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Words with initial capital letters have meanings defined under the following conditions. The definitions below have the same meaning regardless of whether they appear in singular or plural form. • Account: a unique account created for you to access our Service. • Affiliate: an entity that controls, is controlled by, or is under common control with a party. • Company (also "we", "us" or "our"): refers to Pragmaz, established in Brazil. • Country: Brazil. • Device: any device that can access the Service, such as a computer, mobile phone, or tablet. • Personal Data: any information that relates to an identified or identifiable individual. • Service: refers to the Pragmaz extension and the platform available at pragmaz.ai. • Service Provider: any natural or legal person who processes the data on behalf of the Company. • Usage Data: data collected automatically from the use of the Service or generated by the Service infrastructure itself. • You: the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
2. Personal Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to: full name, email address, phone number, billing address and other billing details, as well as any information you choose to provide voluntarily while using the platform. The information we request will be retained by us and used as described in this Privacy Policy.
3. Usage Data
Usage Data is collected automatically when using the Service. It may include information such as your device's Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service through a mobile device, we may automatically collect the type of mobile device, its unique ID, the IP address, the mobile operating system and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service.
4. Log Data
We inform you that whenever you use our Service, in case of an error or failure, we may collect data and information (through third-party products) from your device, called Log Data. This data may include the device IP address, the browser used, the Service configuration at the time of the occurrence, the date and time of use, and other statistics relevant for diagnosis and troubleshooting.
5. Cookies and Similar Technologies
Cookies are files with a small amount of data, commonly used as anonymous unique identifiers. They are sent to your browser by the websites you visit and stored on your device's internal memory. Our Service may use first-party and third-party cookies for authentication, session preferences, usage analysis and experience improvement. You can accept or refuse cookies in your browser settings and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some parts of the Service.
6. Use of Your Personal Data
The Company may use your Personal Data for the following purposes: • To provide and maintain the Service, including monitoring its usage. • To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to different functionalities available to registered users. • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased, or of any other contract with us through the Service. • To contact you: by email, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications, regarding updates, security notices or informative communications related to the functionalities and contracted services. • To provide you with news, special offers and general information about other goods, services and events similar to those you have already purchased or inquired about, unless you have opted not to receive such information. • To manage your requests and respond to your inquiries. • For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets. • For other purposes: data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, evaluating and improving the Service, products, marketing and user experience.
7. Service Providers
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related tasks or to assist us in analyzing how the Service is used. These third parties have access to your Personal Data only to the extent necessary to perform these tasks on our behalf and are contractually obligated not to disclose or use the information for any other purpose. The types of Service Providers we may use include payment processors, cloud hosting services, usage analytics tools, email delivery services and customer support platforms.
8. Sharing of Your Personal Data
We may share your Personal Data in the following situations: • With Service Providers: to monitor and analyze the use of the Service and to contact you. • For business transfers: we may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business. • With Affiliates: we may share your information with our affiliates, requiring them to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. • With business partners: we may share your information with our business partners to offer you certain products, services or promotions. • With other users: when you share personal information or interact in public areas with other users, such information may be viewed by all users and may be publicly distributed. • With your consent: we may disclose your personal information for any other purpose with your consent.
9. Business Transactions
If Pragmaz is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
10. Law Enforcement
Under certain circumstances, Pragmaz may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
11. Other Legal Requirements
Pragmaz may disclose your Personal Data in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of Pragmaz; (c) prevent or investigate possible wrongdoing in connection with the Service; (d) protect the personal safety of users of the Service or the public; or (e) protect against legal liability.
12. Retention of Your Personal Data
Pragmaz will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Pragmaz will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.
13. Transfer of Your Personal Data
Your information, including Personal Data, is processed at Pragmaz's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. Pragmaz will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.
14. Security of Your Personal Data
The security of your Personal Data is important to us. We employ commercially acceptable technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure or destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
15. Your Rights Under LGPD
In accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018 — LGPD) and applicable data protection legislation, you have the right to: • Confirm the existence of the processing of your Personal Data. • Access your Personal Data and obtain a copy of it. • Correct incomplete, inaccurate or outdated data. • Request the anonymization, blocking or deletion of unnecessary, excessive data, or data processed in non-compliance with the law. • Request the portability of your data to another service or product provider, subject to commercial and industrial secrets. • Request the deletion of Personal Data processed based on your consent. • Obtain information about public and private entities with which the Company has shared your data. • Obtain information about the possibility of not providing consent and the consequences of such refusal. • Revoke consent at any time. • File a complaint with the National Data Protection Authority (ANPD). To exercise any of these rights, contact us at contact@pragmaz.ai.
16. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or legal guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
17. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
18. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
19. Contact Us
If you have any questions, requests or suggestions about this Privacy Policy, or wish to exercise your rights under the LGPD, please contact us at contact@pragmaz.ai. We will respond within the applicable legal time frame.
Last updated: April 2026